CM749A HP Officejet Pro 8600 e-All-in-One (Print, Scan, Copy, Fax, Web)

Title : CM749A HP Officejet Pro 8600 e-All-in-One (Print, Scan, Copy, Fax, Web)
ASIN : B006ZF9VB8
Description : HP CM749A Officejet Pro 8600 CM749A HP HARDWARE
Features :

• Print technology: Inkjet
• Monthly duty cycle (max): 250 pages
• All-in-One multitasking: Y
• Print speed (black; normal quality; A4): 18 ppm
• Print speed (colour; normal quality; A4): 13 ppm

List Price : £198.00
Price : £119.99
Saved Price : £78.01

category: Products
brand: Hewlett Packard
Item Page Detail URL : link
Rating : 4.0
Review : doesn't do what it says on the tin
We have used HP officejet printers for years because they do double-sided copying scanning and printing and no other manufactuer seemed to.
This one doesn't! It says it does full duplex but it will only work if you print a document from the computer. It won't do duplex as a standalone unit.
A backward step. HP were really unhelpful: they told us first that it could do it but we had to get the details from the internet, then they admitted that this model could not.

Note: if you want a printer that can photocopy from a two sided document and can scan from a two-sided document then go for HP 8500A PLUS - the 'plus' bit is important. We have now got one of these and it is doing everything that we want.

When looking at the spec watch out for 'two sided printing' vs 'two-sided printing and copying'.

And as for Amazon.co.uk's response: fantastic: five stars: easiest return I have every made; money refunded withint three days. Very good service from...